Shipping policy

Shipping charges

Shipping charges are not included in the product total displayed when you initially place your order.

After your order is submitted, our team will review the delivery location, order quantity, dimensions and any special delivery requirements. We will then contact you by phone, WhatsApp or email with the applicable shipping charge and final payable amount.

No payment is required when initially submitting the order.

Once you approve the final amount, we will send you a secure payment link. Your order will be processed for dispatch after payment is received and confirmed.

Order total shown at checkout

Any amount shown at the initial checkout before shipping is confirmed represents the product order value and is not necessarily the final payable amount.

Dispatch

Estimated dispatch and delivery timelines will be communicated after the order and delivery details have been confirmed.

Tracking details will be provided where available.

Delivery delays

Delivery estimates are approximate and may be affected by courier delays, weather, destination accessibility or other circumstances outside our reasonable control.